Troll Ball Support

Questions, bugs or ideas? Email lmai41010@gmail.com and include your device model and iOS version if you are reporting a problem.

How do I play?

Hold your phone at a comfortable angle and tap to start. That angle counts as “flat”; tilt away from it to roll the ball. Reach the checkered finish line at the top without rolling into the black.

The ball doesn’t move

The ball only moves when you tilt the phone away from the angle you held it at when you tapped start. Tilt a bit further. If it still doesn’t respond, go back to the menu and start the level again.

What are the strange tiles?

Revive and skip

After you fall you can revive at your last safe spot, or skip a level you’re stuck on (after three tries), by watching a short optional ad. Players who bought Remove Ads see no ads at all and revive and skip for free.

Why do I see an ad after falling?

To keep the game free, a short full-screen ad may appear after you fall — at most on every third fall and once a minute, and never in the first three levels. Remove Ads turns these off.

I bought Remove Ads on another device / reinstalled the game

Open the menu and tap Restore purchases (below the Remove ads button), signed in with the same Apple Account you bought it with.

Refunds

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.